Helping a Top 5 Global Technology Company stay ahead of the cybersecurity curve

We designed and executed an annual CISO tracker to give our client the insights they need to keep up with cybersecurity threats.

Context: tech companies must keep ahead of the cybersecurity curve

Cybersecurity threats have continued to mount with alarming speed in the past decade, and show no sign of slowing down. The most recent research by IBM reveals that in 2019, 8.5 billion records were breached and ransomware attacks were up 67 percent from the previous year’s fourth quarter. Technology companies have to respond to these growing cybersecurity threats.

Not only are attacks increasing in frequency, malicious actors are expanding their attacks to new frontiers. For instance, in 2019, operational technology attacks targeting vulnerable industrial and medical systems surged 2,000 percent. As attacks have broadened, cybersecurity spending has increased with the worldwide market to grow by up to 10 percent this year. 

To remain competitive, companies that offer cybersecurity solutions must offer exactly what cybersecurity officers and decision-makers need in each one of their products and services. As a result, effective B2B market research makes a world of difference.

NewtonX is proud to partner with one of the Top 5 technology companies worldwide. They built their reputation on products that are both functional and state-of-the-art. The tech company in question tapped NewtonX to help the company develop an elite product with insight from real-world professionals.

The tech company selected NewtonX over more established, larger market research firms. This was because of our unique Custom Recruiting approach to finding B2B professionals and our ability to deliver fraud-free, high-quality data.

 

The Challenge

Our client, a Top 3 Global Tech Company, wanted to extract the knowledge to produce solutions that went beyond marketability. They also wanted solutions that were truly helpful to end users in a rapidly changing security environment.

The company tapped us to design and execute an annual CISO tracker. 25% of all Fortune 1000 CISOs and relevant decision makers participated. Ongoing participation was essential and would have to include senior-level cyber security decision makers.

7,500

Cybersecurity decision-makers

NewtonX Delivery

Backed by the pinpoint accuracy of the Knowledge Graph, NewtonX developed an annual CISO tracker that delivered competitive intelligence insights of 7,500 cybersecurity decision-makers, with 2,300 based in the United States. That’s the equivalent of 25% of CISOs across all of the Fortune 1000 — a percentage no other market research company could hope to match.

The research had three key objectives:

  • Gain clarity on cybersecurity professionals’ pain points
  • Understand purchasing preferences
  • Learn how industry trends affect product and service choices

There’s nothing like client feedback to gauge the success of a project.

The company’s Senior Manager of Market Research reached out to us to say:

“I’d love to take the opportunity to share how happy we are with the tracker. It has a bunch of great insights and storylines for us to dig into, and, since we trust the sample so much, senior leadership uses it as the single source of truth for perceptual KPIs in the security space. Thanks for being great partners here!”

Results

With this many cybersecurity professionals, our client was able to extract unique insights that helped the company keep its place at the leading edge of the cybersecurity industry. This has helped empower the company to provide the features end-users actually want while avoiding the pain points found in competitor products and services, ultimately reducing time and money wasted on offerings that don’t hit the mark.

 

NewtonX is your source for finding the exact professionals you need

In today’s market, standard technology market research methods just aren’t enough to stay ahead of the competition. NewtonX’s AI-powered process finds knowledgeable industry professionals and brings you their valuable insights with a zero-fraud guarantee. Contact us to learn more about how our methodology can turn your research project into our next success story.

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