Product Strategy

B2B UX research

Your product experience is only as good as your understanding of the people using it. NewtonX UX research recruits verified end users and buyers to surface usability issues, workflow friction, and delight factors — giving your product team the evidence to build experiences that drive adoption and retention.

Our services & capabilities

Great UX research depends on talking to the right users. NewtonX recruits verified professionals who actually use products in your category — not general panelists clicking through for incentives. Whether you need moderated usability sessions, unmoderated task flows, or large-scale UX surveys, we source the participants who can give your product team real, actionable feedback.

Moderated usability testing

User workflow and task analysis

Unmoderated task-based studies

Accessibility and inclusivity research

Information architecture evaluation

The benefits of UX research

UX research with verified users reveals the experience gaps that analytics alone can't explain — helping your team build products that are intuitive, efficient, and worth recommending.

Adoption acceleration
Remove the friction that prevents users from getting value
Retention improvement
fix the experience issues that drive churn
Feature validation
Confirm that new capabilities actually improve workflows
Accessibility
Ensure your product works for all users
Competitive UX advantage
Understand how your experience compares to alternatives

Trusted by industry-leading companies to make critical decisions

Adweek
WSJ
Linkedin
Microsoft
Salesforce
Fortune
Meta
Bain & Comapny
Stripe
Servicenow
Teradata
TikTok
Schneider Electric
Coinbase
Amazon
Ogilvy
Figma
Doordash

We deliver research you can trust

140+

industries reached by our
search

100%

verified respondents

5+

quality check processes

96%

of clients start a second project with us

See our success

We’re the trusted research partner of the world’s leading companies.

"We were delighted that NewtonX could do qual-quant-qual research in such a short time. In the B2B space, not that many people are leveraging or thinking of doing these mixed methods."

Kitty Zu
Quantitative UX Research Lead - Pinterest

We’ve partnered with NewtonX on numerous research initiatives to extract insights from experts and professionals. This project allows us to address critical questions and challenges that both designers and companies face.

Paul Trotter
Content Marketing Manager - Figma

"Major kudos to you guys on the study that you did for the GTM folks, that was awesome. Everyone was blown away on the quality of the recruits. It was a small study that is taking on a life of its own and that’s in huge part due to who you were able to find us."

Research Leader
Figma

"The report would only be as impactful as the insights they were based on. We knew NewtonX had a reputation for being able to find and verify the right professional. What really blew us away was the speed at which they fielded the survey. Truly one of the best research partners we could have chosen."

Pamela Sufi
Head of Marketing - Wallaroo.AI

"I was really excited when we found NewtonX. Their Custom Recruiting has genuinely been a game changer for us in terms of data quality. Not only do I have much greater trust in the data, but the variation in the data means I can more easily provide actionable direction for our product and marketing teams without finding myself rationalizing away bad data."

Matt Harris
Senior Audience Intelligence & Insights Manager - Checkout.com

Let’s work together

What topics are you interested in?

By submitting this form, you agree that NewtonX may contact you about your request and process your data in line with our Privacy Policy.